Comm Eye Health Vol. 25 No. 78 2012 pp 39. Published online 09 October 2012.

Test your knowledge and understanding

Related content

These multiple choice True/False questions were produced in collaboration with the International Council of Ophthalmology (ICO). They are designed to test your understanding of the concepts covered in this issue and to give you an opportunity to reflect on what you have learnt.

1. Think about welcoming patients into our eye service and improving patient flow. Which of these statements are true, and which are false?

a. It is helpful to locate cashiers and drug dispensaries near the entrance of the hospital.
b. Before making changes in your eye clinic, it is important to find out what your staff think.
c. It is unlikely that you will be able to meet the needs of patients and the clinic team at the same time - usually you will have to choose one or the other.
d. Patients generally do not mind waiting a long time if they are able to come and go without losing their place in the queue.

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